Use this guide if:
Interpreter desks show the wrong booth number, won’t go into standby, or appear swapped around.

1. Desk won’t go to standby

• Make sure the room session is not active.
• Check the desk’s power cable is secure.

2. Booth number incorrect

If the booth number looks wrong:

• Restart the desk (unplug/reconnect if possible).
• Check if another desk nearby is also wrong.

3. Two desks seem swapped

This can happen if cables are disturbed:

• Check that cables are correctly plugged into the right ports.
• Restart the desks if possible.

When to contact support

• Multiple desks show the wrong booth.
• Anything looks “reversed” or out of order.
• Standby still doesn’t work after restart.